all about shipping!
All orders are ship via Chit Chat which is cooperating with your local carrier at the border.
***Due to the global outbreak of COVID19, your orders may take up to 7 business days to dispatch.
Additional custom or import duties or other fees may apply upon arrival. Please check with your local customs office if you have questions about these charges. Atelier Yan is not responsible for any incurred fees.
Please note that incomplete address, customs clearance, and terrible weather may lead to delays.
All items are final sale and sold on an as-is basis.
No returns or exchanges.
Please be sure to read descriptions (material, colour, size, and condition...) carefully prior to checkout. Due to the difference between computer monitors, colours may be displayed slightly and differently.
do you have any serious allergies
Atelier Yan is a home-based studio.
I have two separate rooms functioning as a creative workspace and a walk-in wardrobe. I also live with four adopted cats. The thing is neither of them is allowed to near or enter those separate rooms, but this situation might be very dangerous for those who have allergies.
Your safety and health is the top priority.
Please consider this as an important factor before making any purchase.